***** REGISTER TODAY *****

January 29, 2010

Workplace Professionalism Training

9:00 a.m. – 3:00 p.m.

Maryland Non-Profit

190 W. Ostend Street

Suite 201 (Conference Room)

Baltimore, MD 21230 

If you are interested in attending you MUST register by completing the attached registration form and

faxing it to 410-209-2417or Contact Valerie Febres at valerie@taylor-wilksgroup.com

Seating is limited to the first (20) participants who register. 

So act fast and sign-up today.

It is our pleasure to announce that the Taylor-Wilks Group (TWG) is hosting a series of trainings that will enhance the individual and the entire organization.  On a daily basis most of us interact with others whose lack of professionalism directly impacts customer service, group morale, or business results which could lead to organizations not being able to meet the needs of their clients.  The Workplace Professionalism Training provides recommended business practices designed to enhance team and workplace effectiveness. It provides a healthy foundation for those new to the workplace as well as a "getting back to basics" refresher for more experienced employees as well.

We will discuss address the following topics:

• Follow-up is key 
• Organization and time management
• Email/voicemail best practices
• Front Desk Etiquette
• Effective communication skills

For more information please contact Valerie Febres (Director of Operations) at 410-219-2413 or Valerie@taylor-wilksgroup.com.